Review Policy
Last Updated: May 7, 2025
1. Purpose of This Policy
At Visernic Limited, we value authentic feedback from our clients. This Review Policy outlines the guidelines and standards for submitting and displaying reviews on our platform. Our goal is to maintain a transparent and trustworthy review system that helps potential clients make informed decisions.
2. Who Can Submit Reviews
Reviews can only be submitted by verified clients who have engaged our services. We verify client status through our internal records to ensure the authenticity of all reviews.
3. Review Content Guidelines
When submitting a review, please adhere to the following guidelines:
- Reviews should be based on your personal experience with our services.
- Reviews should be honest, accurate, and provide constructive feedback.
- Reviews should not contain offensive, abusive, or inappropriate language.
- Reviews should not include personal information about our team members.
- Reviews should not contain promotional content, spam, or irrelevant information.
- Reviews should not violate any intellectual property rights or other legal rights.
4. Review Moderation
All reviews are subject to moderation before being published. We reserve the right to reject or remove reviews that:
- Violate our content guidelines.
- Are submitted by individuals who are not verified clients.
- Contain factually incorrect information about our services.
- Are suspected to be fraudulent or manipulative.
We do not edit or alter the content of reviews. If a review is rejected, the submitter will be notified with an explanation.
5. Verification Process
Reviews are marked as "Verified" when we can confirm that:
- The reviewer is a genuine client who has used our services.
- The review is submitted through our official review submission process.
- The reviewer's identity has been authenticated through our records.
6. Responding to Reviews
Visernic Limited may respond to reviews to address specific feedback, provide additional information, or thank clients for their input. Our responses aim to be helpful, professional, and respectful.
7. Reporting Concerns
If you believe a review violates our guidelines or have concerns about the review process, please contact us at support@visernic.com. We take all reports seriously and will investigate promptly.
8. Changes to This Policy
We may update this Review Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about our Review Policy, please contact us at:
Email: support@visernic.com
Address: Visernic Limited, Nazipur, Patnitala, Naogaon – 6540, Bangladesh